FAQs

David Lies Plumbing Inc

Have a plumbing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you recommend purchasing fixtures or faucets from box stores?

    We advise against purchasing fixtures or faucets from box stores. Instead, we recommend visiting our plumbing supply showrooms for expert assistance and higher quality products. Our showroom items come with our warranty, unlike many box store products which are often of lower quality and not covered by our guarantee. For your convenience, you can visit Wichita Winsupply at 1005 S West St., Ferguson Supply at 1210 E Douglas, Hajoca Supply at 711 N Hydraulic, or Phoenix Supply at 2635 S Pattie.
  • What should I consider when choosing a new toilet?

    At David Lies Plumbing Inc, we help homeowners choose toilets that balance performance, efficiency, and long-term reliability. We offer a wide range of toilets from leading manufacturers and can also assist with ongoing toilet repairs when issues arise. Modern toilets are designed to use significantly less water than older models while still delivering a powerful flush. A key factor to look for is flush performance, which is often influenced by the size of the flapper—larger flappers generally allow a stronger flush, even with reduced water usage. As a general guideline, a toilet with a flush rating between 800 and 1,000 grams per flush is considered effective for everyday household needs. If you’re upgrading a toilet or dealing with performance concerns, contact David Lies Plumbing Inc today to schedule service or discuss your options—we’re ready to help get your bathroom working properly.
  • Why is my water bill very expensive?

    We start by checking for running toilets, dripping faucets, or any visible pipe leaks as part of our residential plumbing service at David Lies Plumbing Inc. If nothing inside the home explains the issue, we move on to inspecting the water service line to confirm whether it’s leaking and determine if a repair or full replacement is needed. According to WifiTalents, roughly one in ten U.S. homes deal with plumbing problems each year, so catching issues early can prevent bigger damage and higher costs. If you’re noticing signs of a leak or rising water bills, contact David Lies Plumbing Inc today to schedule your residential plumbing service and get clear answers fast.
  • What is your response time?

    Most services are available within 24 to 48 hours, depending on the scope of work and parts availability. As commercial plumbers, we understand how important fast response times are for minimizing downtime and keeping operations running smoothly. At David Lies Plumbing Inc, we work prioritize scheduling and clear communication so expectations are set from the start. If you need prompt, reliable service from experienced commercial plumbers, contact David Lies Plumbing Inc today to schedule your service and get your project moving.
  • Do I need to prepare the work area before your arrival?

    No, you don’t need to do anything. We’ll arrive ready to handle the job, including any water softener installation, and take care of everything from start to finish. If you have any questions or special access instructions, just let us know.
  • Do you offer commercial plumbing repairs?

    We would need to evaluate the job first, but we do commercial work and have a team of commercial plumbers available to help with your project. If you’d like, we can schedule an inspection to review the scope and provide an accurate estimate. Contact us today to get started.
  • Do you work on all manufacturers?

    Yes, we work on all brands and types of equipment, including water softener services. At David Lies Plumbing Inc, we can handle maintenance, repairs, and installations across all major manufacturers. If you need help with your water softener or any other plumbing equipment, just reach out—we’re here to help.
  • Do you have a showroom?

    Yes, we have four showrooms. You can contact us to arrange a showroom visit for a water heater install. If you’re ready to see your options in person, give us a call or stop by one of our showrooms today to schedule your visit.
  • Do you provide warranties?

    Yes, we provide a one-year labor warranty on new installations and a 90-day labor warranty on all repairs, including sump pump services. If you’re having issues or need a new sump pump installed, contact us today to schedule service and protect your home from water damage.
  • Are you licensed?

    Yes, we are licensed, bonded, and insured. If you need reliable residential plumbing service, our team is ready to help with any repair or maintenance you need. Call to Action: Contact us today to schedule your residential plumbing service and get fast, professional assistance.
  • How do you stay up to date with plumbing industry trends and regulatory changes?

    We stay informed about regulatory changes and ensure that our team stays updated on the latest standards for water softener services and residential plumbing service. This helps us maintain compliance and deliver safe, reliable results for every job. If you need help with your water softener or plumbing, reach out today to schedule a service or inspection.